Frequently Asked Questions (FAQs)
How long will it take for me to receive my order?
On average an order takes about 2 business days to print, and then it has to be shipped. The following list estimates the time from when you order to when you can expect delivery of your Queer Geekery gear, based on your shipping address:
- Canada: 3-9 business days.
- USA: 5-12 business days
- Rest of the World: 12-32 business days.
These are, of course, estimates!
Do you offer expedited or rush shipping?
Unfortunately not. But as soon as our printing partner makes these services available, we will, too!
Where can you ship to?
Queer Geekery now ships worldwide, with only a few exceptions. Our print provider is NOT able to ship to the following countries: Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria & Zimbabwe.
My new dark-coloured shirt feels a little bit stiff near the design. Is this normal?
Yes! A pre-treatment fluid is applied to every dark garment to prepare the surface and enhance print quality. This noticeable "glaze" will disappear after the first wash.
How should I wash and care for my Queer Geekery apparel?
- Turn the fabric inside out before washing.
- Machine wash (first time only) in cold water with colour safe detergent.
- Remove promptly and dry on a warm setting. Leaving the wet fabric in the washer can cause the printed image to bleed. If bleeding occurs, rewash immediately.
How should I iron my Queer Geekery apparel?
We recommend that you iron Queer Geekery apparel inside-out. It's also important to not iron directly over the printed area--the print may stick to the iron.
Orders and Returns:
If you have questions about your orders, order quality, refunds, or returns, click here.